FAQ 2025

We’ve decided to close the platform in its current form to focus on restructuring and exploring new opportunities for a future SuperDraft experience. While this marks the end of the current product, we’re excited about what’s next.

The official shutdown date is January 31, 2025. Until then, limited DFS and Pick’em contests will be available. After January 31, the platform will transition to withdrawals only throughout February.

Yes. There will be limited DFS and Pick’em contests until January 31. After that, no new contests will be available, and the site/app will only support withdrawals.

  1. Log In: Sign in to the SuperDraft app or website using your credentials.
  2. Navigate to “Profile”: View your balance and transaction history.
  3. Initiate Withdrawal: Select “Withdraw” and follow the prompts to confirm your payout method.
  4. Confirmation: You’ll receive an email once your withdrawal is processed.

For Canadian customers, we currently only support check withdrawals. Please contact our support team at support@superdraft.io to request a check, and they will guide you through the process to ensure you receive your remaining balance.

Yes. Even if your state has been marked ineligible for gameplay, you can still request a withdrawal of any remaining cash balance. Please follow the withdrawal steps (Profile > Withdraw) or contact support@superdraft.io for assistance.

Normally, SuperDraft requires a $10 minimum withdrawal, but we are lifting that requirement during the shutdown. You can request a withdrawal if you have $0.01 or more in your balance.

No. To make the withdrawal process simpler and more accessible, we have removed all playthrough requirements. Any remaining cash funds are eligible for withdrawal without reaching a specific threshold. If you have any questions or concerns about your current balance, please contact support@superdraft.io for assistance.

Yes, but for a limited time and withdrawal-only mode. Throughout February, you can log in, view your cash balance, and request a withdrawal. After February, the platform will be fully shut down.

We strongly encourage all users to withdraw their remaining cash balances before the end of February. If you cannot, please contact support@superdraft.io to discuss any special circumstances.

If you encounter any problems or error messages while attempting a withdrawal, please contact our support team at support@superdraft.io, and we’ll do our best to assist you promptly.

If you hold Promotional Funds, you can use them in DFS and Pick’em entries until the end of January, as we’ll keep the platform open for limited gameplay through that time.

We are actively exploring ideas for a new and improved SuperDraft experience in the future. While we don’t have specifics to share, we will keep you updated on any developments.

Feel free to contact our support team at support@superdraft.io with any questions, concerns, or issues related to your account or withdrawals. We’re here to help.